Shipping policy

Who We Are

887Seven ("we," "us," or "our") operates the website https://887seven.com/ (the "Site"). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

Standard Shipping is Free on every order. Express Shipping is available at a small fee.

Shipping Range

Delivery Area: Worldwide

Order Processing Time

  • Processing (Handling) Time: Orders are processed within 1 to 2 business days, Monday to Friday.
  • Cut-off Time: Orders placed before 2:00 PM (GMT+10:00) Australian Eastern Standard Time (Sydney) will begin processing the same day; orders placed after this time will be processed the next business day.
  • No Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time

Total Estimated Delivery Time: Once handed off to the carrier, orders typically take 6 to 9 business days to arrive, Monday to Friday. Delivery estimates are calculated based on whether your order was placed before or after our cut-off time, plus handling and transit time. If delivery falls over a public holiday, the estimate will adjust accordingly.

Shipping Process

  • Courier Services: We use reliable carriers such as Australia Post for all shipments.
  • Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

  • Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
  • Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns

For detailed return and refund instructions, please refer to our Refund Policy.

Contact Us

If you have questions or concerns about this Shipping Policy, please contact us: